Complaint Review: AIR CARE SOLUTIONS

ABSOLUTE SCAMMERS!!!! FROM THE TECHNICIAN THAT CAME OUT TO DO SERVICE (GIOVANNI), TO CUSTOMER SERVICE (ANA), ALL THE WAY TO THE OWNER, MASON BIUMAND.

I CALLED THEM TO COME GIVE ME AN ESTIMATE ON REPAIRING MY A/C UNIT, NEXT THING I KNOW - TECHNICIAN TELLS ME THE ENTIRE UNIT NEEDS TO BE REPLACED AND ALSO THAT MY CURRENT UNIT WAS UNDERSIZED AND I NEEDED A MUCH BIGGER UNIT.... IN DESPERATION AS THE A/C WAS OUT ON THE WEEKEND, I AGREED TO HAVE INSTALLATION DONE, THEY NEVER SHOWED UP FOR THE INSTALL.

I SPENT 3 DAYS TRYING TO CONTACT THE 800 NUMBER, THE LOCAL OFFICE AND THE TECHNICIAN'S CELL PHONE....NO ONE WOULD RETURN MY CALLS, WHEN I FINALLY MANAGED TO GET A HOLD OF SOMEONE TO CANCEL THE SERVICE THEY SAID THEY WOULD CHARGE ME 35% OF THE $4500 THEY HAD ALREADY CHARGED ON MY CREDIT CARD!!! THIS WAS A MAJOR SCAM FROM THE BEGINING!!! CALLED SEVERAL OTHER COMPANIES TO GIVE ME ESTIMATES AND NONE OF THEM QUOTED ME ALL THE STUFF THESE GUYS DID!!!