Air Free Tires ,Specialty Retail St Chargedcredit,no product New Smyrna, Florida
In March I ordered two rubber tires for my garden cart, my credit card was charged immediately, but my tires were not sent. I called the phone listed on the website, got a recording saying my call would be returned, but it never was -- I called several times a day. I e-mailed his address at least 20 times, asking for an explanation -- no response. I called my credit card company, they said to try to resolve it on my own. I tried, with no results.
Today, May 5, my credit card company refunded the charge and they will try to get their money. I will never order on the internet without checking the BBB in the city where the web-site is.
S. Shelton
Breckenridge,, Texas
U.S.A.
1 Updates & Rebuttals
Air Free
New Smyrna Beach,Florida,
U.S.A.
We fixed the problem
#2REBUTTAL Owner of company
Thu, January 08, 2009
Dear Sarah,
We apologize for your experience. We have addressed the concerns here and have made changes in favor of the consumer. For a more detailed explanation, please see www.airfreetires.com/customerHQ/nuteck.asp
Thank you
Air Free Tires