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  • Report:  #552561

Complaint Review: air-shox.com

air-shox.com I paid $79 for a pair of nike sneakers in June 2009. I asked for a refund. They said ok. Never got it, Internet

  • Reported By:
    Charlie — Ormond Beach Florida USA
  • Submitted:
    Mon, January 11, 2010
  • Updated:
    Thu, January 21, 2010

I ordered a pair of sneakers for $79 on June 28, 2009.  I was told they did not have my size in stock.  I asked for a refund and they told me it would take a few days.  I repeatedly asked for a refund and was told it would be a couple of days.  I kept at it for 6 months.  I have the written transcript.  I even tried on the live chat that the site offers.  They said my refund was coming and to be patient.  They now tell me that they do not have my order because a new company took over.  I'm out the $79 and they don't care.

1 Updates & Rebuttals


memyself

Weatherford,
Oklahoma,
United States of America

Sry.

#2General Comment

Mon, January 11, 2010

When there's no way to respectively resolve such disputes, I suggest you talk to a local retailer and see if they are willing to help. I'm not sure what else you can do besides not to ever do it again. Sry I couldn't help anymore then this.

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