Print the value of index0
  • Report:  #670581

Complaint Review: Air Tran Airways

Air Tran Airways Earned Elite Status, but they would not give it to me! Internet

  • Reported By:
    Mike — Acworth Georgia United States of America
  • Submitted:
    Sat, December 11, 2010
  • Updated:
    Sat, December 11, 2010
  • Air Tran Airways
    Internet
    United States of America
  • Phone:
  • Category:

I flew exclusively Air Tran in order to gain Air Tran Elite Status in 2009-2010.  I finally earned it with a trip on Frontier (sister airline) to and from Salt Lake City but as the points came in ...I was one point (or one leg) short.   I did my reasearch, and the leg from Salt Lake City to Denver was not credited.  I called Air Tran, they said I had to speak with Frontier, ... Spoke to Frontier ... they said .... you get the picture ... and until today ... I have yet to receive the credit, the Elite Status and as a loyal customer for many years ... I'd rather drive to destinations than to fly them again.   I thought Delta was worst ... but I guess they all stink ... Very Very Disappointed.

Respond to this Report!