airbnb host Patrick at Sunslashed Renovated Deseret Modern House in Palm Springs Would not refund my money. Palm Springs California
I rented a house in Palm Springs for 2 days with a group of friends to safely celebrate a birthday and relax.
On 12/2/20 the City of Los Angeles was give a stay at home order specific to "no families living in sperate home are to gather. It would be subject to fine or jail time. I reached out to the ownder of the home explaining that we were over 50 and felt it was the right thing to do. That it was mandated and we felt wrong about coming. He told me this:Hi Jamie - we are still open for business as our rental is in Riverside County, not LA county. We would still love have you come out and escape LA!
Given we ALL were from LA Coounty it was a mute point. The next day we were given a state mandate from our Govenor that duperseaded the LA Country order and it now included RIversdide County where the home was. He said he has no orders and therefore would not refund. I had cancelled on 12/3 giving host Patrick the chance to rent the house out. He told me to go to airbnb and ask for extenuating circumsatances due to COVIC restrictions. I did this airbnb told me he was the one who would need to refund the deposit of $800. He said no and I was not offered a credit or any other resolve.
This is a large chunck of money to me and I was very angry with this hosts unwillingness to offer a solution. He was asking me to break a mandated saftey and health restriction. He also re rented the property!