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  • Report:  #849693

Complaint Review: AirCare Solutions

AirCare Solutions Free Estimate isn't so free. Internet

  • Reported By:
    MikeC — Florida United States of America
  • Submitted:
    Tue, March 06, 2012
  • Updated:
    Tue, August 07, 2012

We received a Valpack coupon book in our home and this company was in there. We wanted to get our air ducts cleaned so we called them. The coupon states $18 Unlimited vents, I knew it wouldn't be that cheap but boy was I wrong. We verified the estimate would be free before they came out.

When the two "gentlemen" arrived they immediately climbed in to the attic and revealed mold which we knew existed, we just wanted a free quote. Well, for 6 ducts the grand total was over $1300.00! When I said we would call them if interested the "free" estimate was now a $79 charge.

I called my wife and she verified the girl stated several times it would be a free estimate.  The guys became upset and thought they would intimidate me, wasn't happening. I can only imagine what a single female would feel like! Long story short when I called Aircare solutions to verify what they had said the female asked if I had paid them? I said "no I refused", She then stated "So what's the problem?" I said the problem is they tried to shake me down, she repeated the question, you didn't pay so what's the problem!" 

The problem was, this was a bait and switch and they get away with it my scaring those they feel they can intimidate in there home. I wasn't going to be intimidated by the two con men but beware, these crooks are all over Florida and North Carolina.

1 Updates & Rebuttals


miss j

jacksonville,
Florida,
United States of America

very happy

#2Consumer Comment

Tue, August 07, 2012

i also got a coupon from value pack about a month ago and i choose the 89 gold promotion something like that. after the job was done i ask if i can see inside my air handler and when mike i think thats his name, opened the lid i noticed right away i had mold it was really nasty inside. now this guy didnt really push the issue untill i ask him how can we get this cleaned out. he proseded to tell me step by step and how to get this cleaned cause i have very bed allergies, so we talked and noticed it was pretty high to remove mold.

so i told him to go ahead and clean the unit out and my ducts too which it was nasty also. now mind you i took before and after pictures without him noticing it. after he got done ,i think it took like 2hours to do the job i have never saw such a clean airconditioner  in my life it was like he put in a new unit in my house i was sooo pleased the cost didnt bother me one bit cause i new the job got done, now my home smells good and now i dont have mode anymore plus he was so nice to me he gave me a 5 year warrenty for evey 6 month to make sure there aint any mold growing back. it was worth the money......thanks michael. 

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