Complaint Review: AirG

AirG put several unauthorized charges on my Sprint bill.  I kept getting weekly charges from them and three different Sprint bills have been charged.  I got Sprint to take the charges off the bill, but they said I would have to contact AirG to get them to unsubscribe me from their service.  Sprint gave me their toll free number 1/877-465-4133. 

I called them in Canada this evening at around 8:30pm Atlanta time, 5:30pm their time.  I spoke to a girl named Sarah who asked me for my cellphone number and then told me it takes 24 hours to unsubscribe.  I will update this report to let people know if I was successful in getting them to quit billing me.  Sarah claimed that someone must have ordered the service.  This makes me angry because I know that nobody in my family ordered it.  None of us have need for a chat service.  We have Instagram, Facebook, Kik, cellphones w/facetime, etc., etc.  I insisted, vehemently, that we have all we need and nobody would ever authorize this. 

Hopefully, I don't have to continue to deal with this problem anymore.  It appears that others are having the same problem, so I wish them luck too!