Complaint Review: Airport Jeep Chrysler Dodge

Sales Issues: I purchased a 2014 Jeep Compass, 1/16/2015 from Orlando Airport Jeep in Orlando, FL.. My Jeep was delivered to me as I was about 40 minutes away. They kept me at the lot ALL day of purchase 12-8 and I was too exhausted to drive. When the jeep was delivered the next day, I immediately tried to contact my sales guy as I was worried about a many things, no one called me back after my purchase, and when I emailed the General Manager 2 times, I never heard back from him, Ever!

I received a call from a sales supervisor weeks after purchase and after continual calling the dealership multiple times. I first noticed there was discrepancy in the paperwork the moment the jeep was delivered by my sales guy. The milage and window sticker information. I noticed my paperwork said 10mi and my car had 360 before the sales person even drove it off the lot to deliver to me.  Also, the original window sticker was not left in my glove box (like my sales guy said it would be)and I was shown another pricing with window sticker finding later. My car was not even detailed as promised.  I was missing my service agreement, and general information from the purchase and after feeling completely rushed into a sale, being there all day and finally wrapping up the purchase at 8pm. I wasnt not going to purchase that night as I was too exhausted with all their games, just got into town, and I then I was told that if I wanted a different model, I had 3 days to either switch it out or return vehicle if I purchased that night, which ended up not being the case AT ALL!!

I was also told If I purchased that day that I would get the sales price but could more so "test it out", being I originally came in for a different model, but he was hell bent on selling me that one. I was also told I could come back into the dealership in 3 months for a lower finance rate if my credit union back home didn't give me a better rate being I started a fairly newer business and self employed it was a higher rate.  I shortly after called to talk with someone at Chrysler and was told by a customer service agent that, that was not the case and Chrysler Capital NEVER does re-financing. I wanted to return the vehicle as I new I had 100% been lied to and about basically EVERYTHING.

They said returning it was against their store policy. No one would call me back , just random people I would get transferred to would say "so and so is not in today but will call me back." Everyone I  talked to was avoiding me . After numerous attempts to talk with the dealership my sales person called me 6 days later to lie and act as if nothing we discussed was ever said. I emailed the general manager twice and called numerous times with no response EVER. I later chalked it up to a 100% dishonest sales associate and clearly 100% fraudulent and Dishonest dealership. I knew I was 100% scammed. They said there was absolutely NOTHING they could or would do for me.

Two months later I go to get my first oil change (keep in mind I was also old I get free oil changes in any Chrysler dealer for 2 years), this is not the case either! I was told I didn't need paperwork (when i asked for it), asking where my service agreement was, and he said that it would be in the system when I go to a dealer. I was contacted later by the sales associate after calling him out with every lie, with some outlandish text stating he was going to be charged double on something if I didn’t send them in some paper work. I told him never to text my phone again as he was harassing me. The General Manager never called or emailed me back EVER with my concerns. I didn’t know who to reach out to so, I contacted BBB and they had several attempts I believe 10 attempts to make it right with me and they never responded to the BBB either.

Car issues:

Upon purchasing the car I have had multiple issues, first being something very strange sounding with transmission, the vehicle breaking on its own at low speeds, sounding like it is stuck in-between gears while driving and crazy vibrations. I have had multiple issues with driving and all of a sudden my car fully breaks and 10mph then shuts down (while I have been on highway at 70mph many times and having to try and get off to the emergency lane while avoiding causing and accident or getting killed multiple times.) My vehicle continued to have the stranger transmission sounds.  I also noticed moths after purchasing vehicle prake wheels rustin, the floors in back of my car had bolts that had a weird film and almost like had been in water and the bolts were rusting.. With in months of having this car ALL the window belting around my windows completely faded to grey, and no one could explain, it was just completely fading like they were water damaged prior and possibly something was used to cosmetically fix before purchase.

I also had my vehicle in because the milage screen was flickering and would completely fade out to only see my computer screen behind many electrical problems

Transmission concerns

Acceleration concerns

Vibration concerns

Electrical concerns

Tires completely some claim "undrivable after 24k miles, Chrysler agent claimed they arent even the tires that were suppose to come with vehicle"

I have 24k miles and i have rust spot on roof(where windshield meets roof), on corner under my hood, a few randon flecks of rust starting to flake on vehicle, my door hinges rusting, floorbolt on inside backseat on floor (bolts)rusting.

I have been told by independent mechanics that something is majorly wrong with car, whether it sat in water or something bad!