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  • Report:  #1485547

Complaint Review: Airport Van Rental

Airport Van Rental Easy Rent Cars Did not deliver a car at the pre paid advertised price or meet to pick up a family of 7 in a timely manner. Los Angeles CA

  • Reported By:
    xtl — San Diego CA United States
  • Submitted:
    Thu, September 26, 2019
  • Updated:
    Thu, September 26, 2019

My family was arriving from the middle east on an extremely long flight. I had arranged a VW Atlas or similar including Insurance for three  weeks. Total cost including CDW insurance.

When they finally got to their office they were told that AVR only used American cars and  therefore there was no chance of getting the car we booked.

My family paid an additional $1395.00 to get a Dodge Durango  and other additional costs like CDW which was already paid at the time of booking.

A bait and switch operation run to fleece overseas customers of their hard earned money. 

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