Report: #1372839

Complaint Review: AIS / Auto Insurance Specialists / Cerritos

AIS / Auto Insurance Specialists / Cerritos lied, deceived, cheated, scammed, mind games, controlling, dishonest, not truthful, trying to just make a sale, noncaring, bullshi**er, disgusting, filthy, abusive, conartist, loser, low class, unprofessional, poor business tactics Cerritos California

Reported By:

HOWARDSHORE — Los Angeles California USA
Submitted:

Fri, May 12, 2017
Updated:

Mon, April 23, 2018

AIS / Auto Insurance Specialists / Cerritos

17785 Center Court Drive North

Cerritos, California

USA
Phone:

5624215775
Web:

http://www.aisinsurance.com
Category:

Insurance Companies

*Author of original report: I am adding more documents *UPDATE Employee: Reply from AIS *Author of original report: You are full of lies and games with deceiving business practices! *Author of original report: I am adding more documents *Author of original report: I am adding more documents *Author of original report: I am adding more documents *Author of original report: I am adding more documents

Regarding: AIS / AUTO INSURANCE SPECIALISTS / CERRITOS

17785 Center Court Drive North, Cerritos, California 90703

562-421-5775

Do Not Use AIS / Auto Insurance Specialists / Cerritos and Do Not Use James Tarvis For The Following Reasons!

Regarding: James Tarvis, Insurance Agent: 800-319-0524 x75223 & jtarvis@aisinsurance.com

Do Not Use James Tarvis For The Following Reasons!

Regarding: Insurance Policy CAHP0000537679

Regarding: Very Serious Complaint Against Mr. James Tarvis!

Mr. James Tarvis has been Harassing Me And Threatening To Cancel My Paid Up In Full For One Full Year 2nd Insurance Policy For Invalid And/Or Illegitimate Reasons!

When I purchased this Insurance Policy for the Temporary Construction, around March-April Of 2017, Mr. James Tarvis NEVER TOLD ME THERE WAS A DEADLINE for Friday, May 5, 2017 to Complete The Construction.

Had Mr. James Tarvis been Honest and Upfront from the Very Beginning And Told Me There Was A Friday, May 5, 2017 Deadline,
(Instead Of Just Trying To Sell Insurance Policies And Make His Commissions), then I would have NEVER PURCHASED THIS POLICY!

This Is What I Call A Very Misleading Way To Sell Your Insurance Policies And I Can See Why You Do Not Have Many Good Reviews On Google.com And You Are About To Have Another One From ME!

During A Very Recent Conversation With Mr. James Tarvis: I told him that I had hired a California Licensed Contractor named Dave Watson from Watson Builder to complete this Very Short Project and we are working with Mr. John Jaegers who is a Senior Inspector from the Los Angeles Department Of Building And Safety who is carefully monitoring this project until the Very End and it is Mr. John Jaegers who is Setting The Time Frame Of When The Project Should Be Completed and Nobody Else!

In Reality, this Project will be Completed In Full Sometime In June Of 2017 and Mr. James Tarvis is Refusing To Accept This As A Straight And Honest Answer!

Furthermore, Mr. James Tarvis is acting Very Unprofessional about this and he and his company Were On Their Way To Getting Sued By ME!

For Example, Mr. he is Making False Statements By Stating That One Of The Cars And Motorcycles Is Non Operational And He Is Asking Me To Move Them To Prove That They Are Still Operational.

Well, how would HE Even Know This For A Fact If He Does Not Even Live There?

When we discussed this, he first asked ME to have the two (2) vehicles MOVED from their parking spots, then he Changes His Mind and tells ME that it would be better to have ALL OF THE VEHICLES PARKED in MY PERSONAL AND PRIVATE BACKYARD to BE MOVED!

All of Mr. James Tarvis's Demands have been Extremely Inappropriate and Very Offensive to say the Very Least!

Once Again, if he was Clear and Upfront about all of this from the Very Beginning, including his deadline of Friday, May 5, 2017, then I would have NEVER PAID FOR THIS FRAUDULENT, FAKE & ILLEGITIMATE INSURANCE POLICY!

Please NOTE: Mr. James Tarvis has Also Scammed ME by stating that if and when My Insurance Policy Gets Cancelled By Friday, May 5, 2017, If My Licensed Contractor Can Not Meet His Demands, Then I Have The
OPTION Of Paying For A Much Higher Insurance Policy Which Could Cost Up To $3,000.00 More!

Is This How Mr. James Tarvis Makes His Money?

I Don't Think So!

HE AND HIS COMPANY WERE ABOUT TO GET BY ME, HOWEVER, WE SOLVED THE PROBLEM AND YOU WILL FIND OUT HOW IT GOT SOLVED!

I have already Made Demands to Receive A Full Refund if My Insurance Policy Gets Cancelled For Any Reason By Friday, May 5, 2017.

I would have preferred to keep this insurance policy the way that it is, however, Mr. James Tarvis has Made It Impossible To Keep!

I also provided additional contact information such as:

Dave Watson, Licensed Contractor, Watson Builder:
cellular phone: (((REDACTED)))
email: dave@watsonbuilder.com

John Jaegers, Senior Inspector,
Los Angeles Department Of Building And Safety
office: 213-252-3964
email: john.jaegers@lacity.org

However, Mr. James Tarvis did Not Care About The Facts and Just Cares About Scamming People And Making Huge Commissions As Stated In My Complaint.

After Constantly Complaining to their Corporate Offices, I received a New Contact from Mr. Jim Trok, Director, Customer Services, AIS who Offered Me A 100% Full Refund and has Refused To Accept Any Blame!

Howard Paul Shore

Report Attachments:

7 Updates & Rebuttals

You are full of lies and games with deceiving business practices!

#8Author of original report

Thu, May 18, 2017

I totally disagree with you because you should have told me from the very beginning that there was supposed to be or there was going to be a deadline to finish this construction you knew from the very beginning that we do not have a deadline and that we are working with the city inspector from the Los Angeles department of building and safety decides on when the project needs to end not your insurance company okay the insurance company is not monitoring this project the inspector is he's a licensed City employee with experience not the insurance company you are so full of lies and s*** no wonder you received so many negative reviews on all of the web sites worldwide and because of the negligence and the Damage that you did to me I have published permanent negative reviews with documentation to go with my complaint on all of the major websites which include ripoffreport.com consumeraffairs.com Better Business Bureau pissed consumer.com Facebook Yellowpages.com and Google.com. You should be more than embarrassed and ashamed for your behavior and for the way that you harassed me humiliated me and there's me and mistreated me your behavior is extremely offensive and extremely unacceptable and do you realize that I'm a Google god with two million views a month on my work or the wide but with the reviews I just published about you probably a lot more people that are reading it right now and deciding on who they want to use for an insurance company and who they do not want to use I don't think anybody should use an abusive the seething line company like yours and I have all the proof to prove it you are lucky that you gave me a full refund of my money because I would have sued you in court and I have witnesses by the way so that's pretty much all I have to say good luck with your business and your director of customer service obviously wasn't helped the only thing he did for me was give me a full refund and that was all there was no resolution and I'll make sure that when I get insurance in the future I have to deal with this crap.

AIS Insurance

Cerritos,
California,
USA

Reply from AIS

#8UPDATE Employee

Thu, May 18, 2017

We apologize for any inconvenience you experienced regarding your homeowner policy. It is our intention to work with our customers to make sure they are completely satisfied.

It is typical for Homeowner carriers to inspect properties after we place the business. The inspection determines whether or not the property meets their guidelines. We have no control over the carriers inspection decision or whether or not to continue coverage. Unfortunately, the property construction was not completed in the agreed upon time frame which resulted in the carrier cancelling the policy. We worked with the carrier to provide a 100% refund of all premiums paid even though coverage was provided for a period of time. If you need additional assistance we have assigned your account to a Director of Service to ensure the highest level of customer service.