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  • Report:  #1493566

Complaint Review: Aiseesoft

Aiseesoft mxf converter failed. refusing to refund.

  • Reported By:
    mememe — United States
  • Submitted:
    Thu, April 02, 2020
  • Updated:
    Thu, April 02, 2020

Ordered Aiseesoft mxf converter under the auspices of a 30-day money back guarantee. Found that none of the files rendered with the software (mp4, wmv, avi at various specifications) would sync with Pluraleyes in my video editor.

I requested a refund after a weekend of troubleshooting their software. I've wasted a substantial portion of my week explaining the situation about a dozen times to different people in their "support team." They've refused to issue refund.

The software is a joke and their return policy is, as well. Please avoid at all costs.

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