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  • Report:  #176376

Complaint Review: AIU Online American Intercontinental University

AIU Online American Intercontinental University Unethical recruitement practices, ripoff Hoffman Estates Illinois

  • Reported By:
    Middletown Ohio
  • Submitted:
    Wed, February 15, 2006
  • Updated:
    Thu, February 16, 2006
  • AIU Online American Intercontinental University
    5550 Prarie Stone Parkway
    Hoffman Estates, Illinois
    U.S.A.
  • Phone:
    877-701-3800
  • Category:

I am currently a student at AIU Online. I have had issues with their recruitment practices in the past and have went through the proper channels to solve them. I logged on today to check my grades and email. I recieved an email by accident from a director of admissions. Here is a copy and paste of the email:

Good morning X- Factors, Attached you will find your call report from yesterday. This will show you exactly where you ended the day, and help you to better plan for today. Today's challenge will be for each rep to get 2 cows and increase our talk time to four plus hours per day. Acceptance meetings will be at three and six today. I look forward to seeing everyone there. Let's make it a huge day today. I know we can do it !!!!
Karen Kizer

Director of Admissions

Colorado Technical University On-Line

Out of respect for the privacy of the individual I left out her contact information that was under the last line. You have to ask yourself, do the cows stand for cash cows? In understand that the majority of businesses have a dark side of their recruitment practices that the general public may not see. The attachment that was also included have a breakdown of the amount of calls made, average call duration, cost per call, average cost per minute and total cost. There has been much buzz about their recruitment practices and hopefully this will help anyone who has any concerns about this college.

Wendy
Middletown, Ohio
U.S.A.

4 Updates & Rebuttals


C

SD,
California,
U.S.A.

Nothing unethical about that

#5UPDATE EX-employee responds

Thu, February 16, 2006

COW = Contract Out Withstanding

In other words, a signed enrollment agreement. It's nothing to worry about. It's just shorthand for an internal technical term. Hardly anything unethical about that.

AIU Online is a for-profit school and they make their money with students who start and pay tuition. Enrollments lead to starts, so the admissions staff works to admit as many qualified students as possible.

I worked for them, and I go to school there, too. As someone who knows both ends of the business, I can assure you that one of their primary concerns for the admissions staff is integrity in dealing with potential students. It was hammered into us CONSTANTLY.

AIU Online has to deal with the US Department of Education, the US Securities and Exchange Commission (the parent company CEC is publicly-traded), the Southern Association of Colleges and Schools (their accrediting body), and the Illinois Bureau of Private Post-secondary Education as regulatory agencies. They're not about to risk ticking off all those regulators (and thereby risk losing their accreditation , ability to work with Federal Financial Aid, and/or corporate status) for something so dumb as calling a potential student a silly name.


C

SD,
California,
U.S.A.

Nothing unethical about that

#5UPDATE EX-employee responds

Thu, February 16, 2006

COW = Contract Out Withstanding

In other words, a signed enrollment agreement. It's nothing to worry about. It's just shorthand for an internal technical term. Hardly anything unethical about that.

AIU Online is a for-profit school and they make their money with students who start and pay tuition. Enrollments lead to starts, so the admissions staff works to admit as many qualified students as possible.

I worked for them, and I go to school there, too. As someone who knows both ends of the business, I can assure you that one of their primary concerns for the admissions staff is integrity in dealing with potential students. It was hammered into us CONSTANTLY.

AIU Online has to deal with the US Department of Education, the US Securities and Exchange Commission (the parent company CEC is publicly-traded), the Southern Association of Colleges and Schools (their accrediting body), and the Illinois Bureau of Private Post-secondary Education as regulatory agencies. They're not about to risk ticking off all those regulators (and thereby risk losing their accreditation , ability to work with Federal Financial Aid, and/or corporate status) for something so dumb as calling a potential student a silly name.


C

SD,
California,
U.S.A.

Nothing unethical about that

#5UPDATE EX-employee responds

Thu, February 16, 2006

COW = Contract Out Withstanding

In other words, a signed enrollment agreement. It's nothing to worry about. It's just shorthand for an internal technical term. Hardly anything unethical about that.

AIU Online is a for-profit school and they make their money with students who start and pay tuition. Enrollments lead to starts, so the admissions staff works to admit as many qualified students as possible.

I worked for them, and I go to school there, too. As someone who knows both ends of the business, I can assure you that one of their primary concerns for the admissions staff is integrity in dealing with potential students. It was hammered into us CONSTANTLY.

AIU Online has to deal with the US Department of Education, the US Securities and Exchange Commission (the parent company CEC is publicly-traded), the Southern Association of Colleges and Schools (their accrediting body), and the Illinois Bureau of Private Post-secondary Education as regulatory agencies. They're not about to risk ticking off all those regulators (and thereby risk losing their accreditation , ability to work with Federal Financial Aid, and/or corporate status) for something so dumb as calling a potential student a silly name.


C

SD,
California,
U.S.A.

Nothing unethical about that

#5UPDATE EX-employee responds

Thu, February 16, 2006

COW = Contract Out Withstanding

In other words, a signed enrollment agreement. It's nothing to worry about. It's just shorthand for an internal technical term. Hardly anything unethical about that.

AIU Online is a for-profit school and they make their money with students who start and pay tuition. Enrollments lead to starts, so the admissions staff works to admit as many qualified students as possible.

I worked for them, and I go to school there, too. As someone who knows both ends of the business, I can assure you that one of their primary concerns for the admissions staff is integrity in dealing with potential students. It was hammered into us CONSTANTLY.

AIU Online has to deal with the US Department of Education, the US Securities and Exchange Commission (the parent company CEC is publicly-traded), the Southern Association of Colleges and Schools (their accrediting body), and the Illinois Bureau of Private Post-secondary Education as regulatory agencies. They're not about to risk ticking off all those regulators (and thereby risk losing their accreditation , ability to work with Federal Financial Aid, and/or corporate status) for something so dumb as calling a potential student a silly name.

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