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AIU Online I was on the inside long enough to see their operation before I quit out of disgust Beaverton Oregon
I went to work for AIU as an 'Admissions Advisor' which was really a salesperson. We were required to stick to the script word for word. We told people that they would have to be approved by the selection committee and the 'dean of admisions'. There was no selection committee. Anyone who completed the application and paid the tuition was accepted. The 'dean of admissions' was just my sales manager.
On one particular push to enroll students, one of my prospects was hesitating to complete the sign up form. On the last day of enrollment for that semister, I left the call center after informing my 'dean' that this one had not signed up as we had expected him to (every single prospect was micro-managed). The next morning when I came in to work, this person's paperwork was on my desk completed and e-signed. I knew that something was wrong because I knew that this prospect's phone service went out and with it his ability to get online to complete the app and e-sign it. Also, I was unable to log on to my computer as my password had been changed.
I got access and checked the logs and found that the forms had been e-signed using MY COMPUTER the prior evening after I had left work. They were so desperate to sign this guy up they FORGED HIS E-SIGNATURE, AND THEY USED MY COMPUTER TO DO IT! I went to my 'dean' and told him what had happened, and his only concern was saving the deal!
After getting hold of the client at his work to confirm that he did in fact not sign up, I turned everything regarding this case over to personnel along with my resignation.
Let me tell you, all the other stuff you are reading about this place in other reports is all true. Shortly after I quit, AIU lost their accredidation.
Anonymous
Las Vegas, Nevada
U.S.A.
10 Updates & Rebuttals
Steve
Lombard,Illinois,
U.S.A.
YOU ARE NOT AN EX-AIU EMPLOYEE
#11UPDATE EX-employee responds
Thu, September 11, 2008
I know his for FACT because they do not have "Dean of Admissions" That would be UOP. Nice try. I am an ex-employee of AIU and although I think management there is horrible and they have no business sense and they treat the Advisors like garbage I have to defend he school here. AIU is a good SCHOOL-- Not a good place to work. BIG DIFFERENCE. Also Mr UOP employee-- NO ONE can even SEE a students password since 7/2007 so again you are FULL OF IT!!!!
I think the Rip-Off Report could be a great outlet if there was some sort of screening process but it's plain to see that anyone can come on from a competitor and slabder them. I'm not just talking AIU either. UOP, AIU, Kaplan, Capella are all good SCHOOLS but they all have made poor BUSINESS decisions. Maybe everyone can just get along.
Steve
Lombard,Illinois,
U.S.A.
YOU ARE NOT AN EX-AIU EMPLOYEE
#11UPDATE EX-employee responds
Thu, September 11, 2008
I know his for FACT because they do not have "Dean of Admissions" That would be UOP. Nice try. I am an ex-employee of AIU and although I think management there is horrible and they have no business sense and they treat the Advisors like garbage I have to defend he school here. AIU is a good SCHOOL-- Not a good place to work. BIG DIFFERENCE. Also Mr UOP employee-- NO ONE can even SEE a students password since 7/2007 so again you are FULL OF IT!!!!
I think the Rip-Off Report could be a great outlet if there was some sort of screening process but it's plain to see that anyone can come on from a competitor and slabder them. I'm not just talking AIU either. UOP, AIU, Kaplan, Capella are all good SCHOOLS but they all have made poor BUSINESS decisions. Maybe everyone can just get along.
Steve
Lombard,Illinois,
U.S.A.
YOU ARE NOT AN EX-AIU EMPLOYEE
#11UPDATE EX-employee responds
Thu, September 11, 2008
I know his for FACT because they do not have "Dean of Admissions" That would be UOP. Nice try. I am an ex-employee of AIU and although I think management there is horrible and they have no business sense and they treat the Advisors like garbage I have to defend he school here. AIU is a good SCHOOL-- Not a good place to work. BIG DIFFERENCE. Also Mr UOP employee-- NO ONE can even SEE a students password since 7/2007 so again you are FULL OF IT!!!!
I think the Rip-Off Report could be a great outlet if there was some sort of screening process but it's plain to see that anyone can come on from a competitor and slabder them. I'm not just talking AIU either. UOP, AIU, Kaplan, Capella are all good SCHOOLS but they all have made poor BUSINESS decisions. Maybe everyone can just get along.
Lasseterja
Virginia Beach,Virginia,
U.S.A.
Another anonymous posting...What a surprise!
#11Consumer Suggestion
Mon, September 01, 2008
This claim is so far outside the realm of possibility when read over several more times. I posted earlier on this and still wonder why anyone would even remotely agree with this posting in any fashion. If indeed fraud was involved as alleged, a federal investigation would have insued. I value the Rip-Off Report but they should do a much better job of filtering out pure speculation and unsubstantiated allegations that not only harm comapanies but also the consumers. This seems counter productive to the mission of the Rip-Off Report to help consumers make informed decisions. Some good organizations such as AIU, CTU, UOP, Strayer, Capella, etc. are having their reputations ruined by disgruntled employees and students that are making false claims.
I would suggest a better job of researching claims such as accreditation which can be verified quite easily. Additionally, some sort of proof should be required for the outlandish allegations some post on here.
Lasseterja
Virginia Beach,Virginia,
U.S.A.
Another anonymous posting...What a surprise!
#11Consumer Suggestion
Mon, September 01, 2008
This claim is so far outside the realm of possibility when read over several more times. I posted earlier on this and still wonder why anyone would even remotely agree with this posting in any fashion. If indeed fraud was involved as alleged, a federal investigation would have insued. I value the Rip-Off Report but they should do a much better job of filtering out pure speculation and unsubstantiated allegations that not only harm comapanies but also the consumers. This seems counter productive to the mission of the Rip-Off Report to help consumers make informed decisions. Some good organizations such as AIU, CTU, UOP, Strayer, Capella, etc. are having their reputations ruined by disgruntled employees and students that are making false claims.
I would suggest a better job of researching claims such as accreditation which can be verified quite easily. Additionally, some sort of proof should be required for the outlandish allegations some post on here.
Lasseterja
Virginia Beach,Virginia,
U.S.A.
Another anonymous posting...What a surprise!
#11Consumer Suggestion
Mon, September 01, 2008
This claim is so far outside the realm of possibility when read over several more times. I posted earlier on this and still wonder why anyone would even remotely agree with this posting in any fashion. If indeed fraud was involved as alleged, a federal investigation would have insued. I value the Rip-Off Report but they should do a much better job of filtering out pure speculation and unsubstantiated allegations that not only harm comapanies but also the consumers. This seems counter productive to the mission of the Rip-Off Report to help consumers make informed decisions. Some good organizations such as AIU, CTU, UOP, Strayer, Capella, etc. are having their reputations ruined by disgruntled employees and students that are making false claims.
I would suggest a better job of researching claims such as accreditation which can be verified quite easily. Additionally, some sort of proof should be required for the outlandish allegations some post on here.
Lasseterja
Virginia Beach,Virginia,
U.S.A.
Another anonymous posting...What a surprise!
#11Consumer Suggestion
Mon, September 01, 2008
This claim is so far outside the realm of possibility when read over several more times. I posted earlier on this and still wonder why anyone would even remotely agree with this posting in any fashion. If indeed fraud was involved as alleged, a federal investigation would have insued. I value the Rip-Off Report but they should do a much better job of filtering out pure speculation and unsubstantiated allegations that not only harm comapanies but also the consumers. This seems counter productive to the mission of the Rip-Off Report to help consumers make informed decisions. Some good organizations such as AIU, CTU, UOP, Strayer, Capella, etc. are having their reputations ruined by disgruntled employees and students that are making false claims.
I would suggest a better job of researching claims such as accreditation which can be verified quite easily. Additionally, some sort of proof should be required for the outlandish allegations some post on here.
Anonymous
Chicago,Illinois,
U.S.A.
Serious Offense - Computer Fraud?
#11Consumer Comment
Mon, August 25, 2008
It's a shame that you had to be a witness to such unethical practices. This is definitely something I would've reported to the appropriate authorities. Not just my manager, but their manager, human resources, possibly a letter to the CEO, and cybercrime.gov. This is a serious offense and hopefully whoever is responsible for such a heinous act is fired.
However, AIU Online did not lose its accreditation. That is a completely false statement. As someone who is doing research on the subject, I checked with SACS.org to verify if what you said is true. They are still accredited.
Anonymous
Chicago,Illinois,
U.S.A.
Serious Offense - Computer Fraud?
#11Consumer Comment
Mon, August 25, 2008
It's a shame that you had to be a witness to such unethical practices. This is definitely something I would've reported to the appropriate authorities. Not just my manager, but their manager, human resources, possibly a letter to the CEO, and cybercrime.gov. This is a serious offense and hopefully whoever is responsible for such a heinous act is fired.
However, AIU Online did not lose its accreditation. That is a completely false statement. As someone who is doing research on the subject, I checked with SACS.org to verify if what you said is true. They are still accredited.
Lasseterja
Virginia Beach,Virginia,
U.S.A.
Shameful Posting by a So-called Ex Employee
#11Consumer Suggestion
Mon, August 25, 2008
First, the allegations that you are making are criminal and if you truly had that inside scoop, you would be talking to federal investigators, not the Rip-Off report. I guess next, you will have inside scoop on who really killed JFK or have proof that Big Foot exists. Yea, I'm making light of this conspiracy theory because as a new student of AIU in their Master's program, this isn't possible in the way you explain it. Moreover, AIU is fully accredited by the Southern Association of Colleges and Schools with their next reaffirmation in 2012. Lastly, I e-sign documents as well from my machine and there are many more precautions in place than you allege. I was one teetering on the fence before going with AIU or Capella. I'm glad I chose AIU, my admissions counselor never treated me like a quota. Additionally, the curriculum is first rate; it is challenging and fast paced but manageable. I can refer back to my under graduate and some graduate work at traditional universities and without question, the quality of the coursework at AIU is on par or better than many that I've attended.
This allegation sounds like sour grapes from an ex-employee or someone looking for attention by making false claims against a very reputable school. It is shameful and a disservice to the past, current and future students who attend online universities. Working professionals use this medium to finish their degrees in order to further their professional development. AIU and other online universities offer every bit as good an education as brick and mortar schools. In some case even better because they are on the cutting edge of the latest trends in business and education. In fact AIU has been ranked in the top ten online universities by the Military and Business community for several years. Moreover, they just received an award from the Better Business Bureau for their efforts.
Think twice before posting false allegations. If you had real information, you wouldn't be posting anonymous behind a keyboard to Rip-Off report, you would be talking to federal agents.
As far as "all things you read here being true": Well as a student that just finished his first graduate class at AIU, I can tell you without any reservations that this is FALSE. Far too many real students and employees have posted here rebutting the feeble attempts of some to tarnish the reputation of hard working professionals trying to complete their education. My advice is to find a real scam and complain about that. I'm getting a quality education by a top ten online university that is accredited regionally and nationally. These standards are much higher than the vetting process of an anonymous allegation on the internet.