Complaint Review: Akai

akai. what a joke they do not honor there warranty. your given a service dept number 1-800-726-4405 but they do nothing but blow you off. the reps who answer the phone are robots to blow you off. i then contacted two managers ext.3099, 9072 and they give nothing but a run a around. i dealt with these individuals for four months. my tv is not fix or replaced. everytime i talk with them i get either coorporate hasnt responded or wait another 30 days. the last time i talked on 4-16-08 ther quote manager stated he has heard nothing. he also stated that he cannot contact the company that he works for except email. what a joke! this company does not care about its customers at all. im just another victum of a multi billion dollar company that does not care. warning stay away from all akai products.

Kgod
elpaso, Texas
U.S.A.