AKAI sent it repair center 3 month ago, but never send it back to me Santa Monica California
I purchased AKAI 32 inch LCD TV from ecost.com, and after 15 days, its screen got scrambled and not working properly. I called Ecost.com and they had me to contact AKAI, because I had warranty for it. So I conatcted them and they had me send the tv to their repair center. I sent it on Aug 30 , 2007, and today is December 7th 2007, they have never sent my tv back yet.
I called cusomer service center sevral times, but they say I need to wait 10 weeks for the delivery, but it's been more than 10 weeks, and they changed their web site and delete their customer service contact number.
Young
Charlotte, North Carolina
U.S.A.