Complaint Review: Al N'dee Al Apache' Imports

I purchased items from them, they arrived and they 1-were NOT what I ordered, 2-they were broken, bent, and pieces were missing.

I contacted them ASAP via phone w/ no response then via email with no response. I kept calling and emailing and nothing. Finally I seen them online and instant messaged them. I was told by a "customer rep." to send the items back and once they were inspected I would get a refund.

So, I shipped the items back, it cost my 56.00!!! I tracked the packages and they were received. I emailed them and called w/ no response. Finally I got a response saying items would be inspected soon.

That was in December 2003. I have filed complaint with every fraud, FBI, BBB, state attorney general etc. Nothing!! It is almost Feb of 2004 and they have my money (210.00) and thier products.

Debby
elkhart, Indiana
U.S.A.