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  • Report:  #821631

Complaint Review: Alamo

Alamo Enterprise Holdings Alamo did not hold my reservation, causing me to pay much more for a rental car from Avis 600 Corporate Park Drive St. Louis, Missouri

  • Reported By:
    James — Brooklyn New York United States of America
  • Submitted:
    Thu, January 12, 2012
  • Updated:
    Thu, January 12, 2012
  • Alamo
    600 Corporate Park Drive St. Louis, Missouri 6310
    600 Corporate Park Drive St. Louis, Missouri
    United States of America
  • Phone:
  • Category:

I had a reservation for a rental car in France (Versailles) for a mid-sized car for 4 passengers and we had 6 large pieces of luggage. When I arrived they did not hold the reservation and offered me a Picasso, that could not hold all the items. We were told they would not have the car. We went to Avis and paid double for a car. I asked Alamo if they would pay the difference or in any way help and they said that they would not. I had to pay much more than I had budgeted. I let Alamo

know that I would never use them again, nor would my firm, or anyone that I could influence not to.

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