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  • Report:  #1514540

Complaint Review: Alamo rent a car

Alamo rent a car Disrespect people in Boston MA

  • Reported By:
    Paulo — Arlington Heights United States
  • Submitted:
    Sat, December 18, 2021
  • Updated:
    Sun, December 19, 2021

I have never been so humiliated and disrespected by a company in my life. I've already visited 26 countries. I rented every possible kind of car. but I've never been so mistreated. I had with me a temporary driver's license issued by the State of Illinois, especially for visitors. just to never have problems with an international driver's license.

The State of Massachusetts admits any driver's license from any state or even countries,  that’s right, People from any country with a valid license in their countries can drive in MA up to 6 months, including temporary licenses issued by any state. The truculent, disrespectful attendant from the Boston unit canceled my reservation when it was time to pick up the car, simply because he was not prepared to do a simple search, and find information that is public and simple to find.

My family was unable to go to the hotel, but luckily at the window next door there was a more serious company. We pay more but we rent with those who care about customers. Run from this evil company, and avoid being embarrassed and humiliated as I was. WORST SERVICE EVER! 

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