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  • Report:  #1453224

Complaint Review: Alan Cohnen TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. 100% Commitment to Customer Satisfaction. Alan Cohnen has built himself a real-estate empire consulting company and sits on multiple boards.

Alan Cohnen VERIFIED TRUSTED BUSINESS: Alan Cohnen REVIEW: 100% committed to customer satisfaction. Alan Cohnen has built himself multiple businesses on many different platforms, utilizing his unique charm, loveable and warm personality, and his rare ability to be tough and soft at the very same moment - truly amazing!    The one thing Alan always remarks when queried about being a successful entrepreneur is that most people will get kicked around their entire life into becoming what others want them to be, instead of facing the fear of failure. Entrepreneurs know that this is not an impregnable hurdle. They face it, embrace it and achieve it.  Alan realized this when he sold his company at only 26 years old to a publicly held company, GOAmerica Communications, Inc. Since then, he has built himself a real-estate empire, consulting company, and sits on multiple boards.

  • Reported By:
    Kit — Sacramento ca United States
  • Submitted:
    Tue, July 24, 2018
  • Updated:
    Wed, October 24, 2018
  • Alan Cohnen TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. 100% Commitment to Customer Satisfaction. Alan Cohnen has built himself a real-estate empire, consulting company, and sits on multiple boards.
    Bergenfield, New Jersey
    United States
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Alan Cohnen joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

By ED Magedson - Founder, Ripoff Report

Alan Cohnen approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Alan Cohnen did just that.

ALAN COHNEN CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Alan uses his perceptive powers to dream and craft a vision that will guide him through the rest of his venture identifying a viable business opportunity, he accumulates intelligence about the venture, market size, customer preferences and behavior, competitive landscape, pricing options, decision makers and key influencers in the market as well as prospective customers, potential partners, distribution options, legal and regulatory landscape, etc; all such things need to be known to succeed in this high-risk, high-rewards business. Entrepreneurs need to be charismatic. It takes a lot of charm and drawing power to sell one’s vision to co-founders, employees, partners, investors and early customers. Good ones need to learn to connect with people and inject them with that passion, energy and vision of the future.

WHY ALAN COHNEN IS BETTER THAN HIS COMPETITORS

Alan is a big fan of the Lean Startup strategy, and thinks all entrepreneurs need to embrace the essence of it. A lean startup does not mean cheap business, but one that is more methodical and scientific about growing the organization with a keen sense of order and priorities. I have seen so many entrepreneurs start developing a product in a vacuum only to discover there never existed a market for what they have built. A lean entrepreneur, on the contrary, recognizes the value of customer discovery and validating his hypothesis about the business model very early on in the business’ life. He facilitates meticulous planning, even more importantly, he’s a born leader who has the ability to quickly react and adapt to constant market change. Conception of a business to an IPO or exit is almost always a very long roller-coaster ride with high highs and very low lows. Alan has the tenacity to absorb all the shocks and shield the rest of the organization from the bumps of that.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Alan Cohnen is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Alan Cohnen and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Alan Cohnen a positive Rating. Alan Cohnen made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM ALAN COHNEN

Alan Cohnen’s new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Alan Cohnen is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

The wild success of Alan Cohnen for the last decade. He has built himself multiple businesses on many different platforms, utilizing his unique charm, loveable and warm personality, and his rare ability to be tough and soft at the very same moment - truly amazing! The one thing Alan always remarks when queried about being a successful entrepreneur is that most people will get kicked around their entire life into becoming what others want them to be, instead of facing the fear of failure. Entrepreneurs know that this is not an impregnable hurdle. They face it, embrace it and achieve it. Alan realized this when he sold his company at only 26 years old to a publicly held company, GOAmerica Communications, Inc. Since then, he has built himself a real-estate empire, consulting company, and sits on multiple boards. Alan Cohnen receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Alan Cohnen will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Alan Cohnen, you are invited to contact them directly via email: abfservicesllc@gmail.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Alan Cohnen directly at 800-832-3088.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Alan Cohnen or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Alan Cohnen meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Alan Cohnen.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Alan Cohnen Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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EDITOR’S COMMENT:  Ripoff Report strongly believes in the First Amendment, especially when consumers are truthfully warning other consumers about potential frauds, scams, rip-offs or the like by shady individuals or businesses.  Ripoff Report is by consumers, for consumers…and we want to keep it that way!  Unfortunately this Report was posted and, upon additional information, appears to have been primarily for the purpose of bullying or harassment.  In many instances Ripoff Report will reach out to the author of the Report to obtain further information.  In other instances, enough information is provided to Ripoff Report to warrant redactions without reaching out to the author.  Ripoff Report is working to combat tactics that are perceived to be cyberharassment, cyberstalking, cyberbullying and/or what is generally considered a “revenge post” as we do not condone such behavior. 

The Report was brought to our attention and, upon review of compiled information (which will be done on a case by case basis without any obligation as resources allow), and at Ripoff Report’s sole discretion, information that did not conform to current policies and/or the identifying information relating to the individual(s) and/or business(es) named in this “Report” and any subsequent comments thereto have been editorially redacted as indicated by the following “(((REDACTED)))” or (((REDACTED DUE TO PERCEIVED HARASSMENT / REVENGE POST)))”.

CONSUMERS:  Be kind.  Keep it honest.  Keep it fair.  Stick to the facts.  Do your research.  Keep the dirty laundry in the laundry hamper…not on Ripoff Report.

PLEASED TO SEE SUCH EFFORTS?  YOU CAN HELP RIPOFF REPORT COMBAT THESE TYPES OF ISSUES:  Ripoff Report, as resources allow, is working towards combatting Cyberharassment, Cyberstalking, Cyberbullying and/or other problems such as what is generically called “revenge posts” that can be riddled with personal commentary and/or allegations that can be serious.   Ripoff Report would love to be able to timely address each and every review request we receive, however, this takes resources.  If you think this is a worth-while endeavor, we encourage you to make a donation so that we can expand the resources that we can devote to this project.  You can make a non-tax deductible donation by clicking HERE NOW or learn a little more by visiting our “Donate to our Efforts” page.  The more resources we have, the more resources we can devote to this project and other forward thinking and positive initiatives like it.

Thank you!

~ Ripoff Report Team

NOW TO THE EDITORIALLY REDACTED POSTING(S):

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Alan sold the company 2.5 years ago to a private investor


(((REDACTED)))

Respond to this Report!