Print the value of index0
  • Report:  #779586

Complaint Review: Alarcon and Associates

Alarcon and Associates Took our money and did NOTHING! Holbrook , New York

  • Reported By:
    Sara — High Ridge Missouri United States of America
  • Submitted:
    Wed, September 21, 2011
  • Updated:
    Sat, February 04, 2012
  • Alarcon and Associates
    4250 Veterans Memorial Parkway
    Holbrook, New York
    United States of America
  • Phone:
    866-2403003
  • Category:

It took 5- 6 months for Alarcon and Associates to let us know that our mortgage was less than 31% of our salary!!!  They had that information from the start but guaranteed us the mortgage company would work with us to modify our payment.   Of course we paid them for three months-- almost $3,000, instead of making a house payment.  They never contacted us-- we always had to contact them. 

After all this time,  our house is heading to foreclosure.  We are stuck with a repayment plan that is beyond our capabilities.  They didn't even have the nerve to speak with us in person, but left us a message. Thanks for nothing!!  Do  NOT believe what they tell you!  They are thieves!!!!

9 Updates & Rebuttals


WHO IS THIS PERSON?

Hauppauge,
New York,
USA

Inappropriate Report.

#10Consumer Comment

Fri, February 03, 2012

Please note that the client claiming the refund is a former employee of a firm that no longer works with our firm.

No guarantees are ever made regarding success. We simply do not do so.


WHO IS THIS PERSON?

Hauppauge,
New York,
USA

The Ex-Employee That Never Was

#10UPDATE Employee

Tue, December 06, 2011

Ex-employee (Sue):

Didn't I already have this discussion with you?

http://www.ripoffreport.com/loan-modification/the-law-office-of-br/the-law-office-of-brett-margol-97bc9.htm

You seem to say the same things here again, but are even more off base than before, as you say things that make no sense what so ever.

You say many things, but I will only respond to the most ridiculous (with the responses they deserve):

1)  I did not know that I only worked on divorces. You mean to tell me that all of those foreclosure conferences I went to in court and all the papers I have drafted have been for divorces?
Do you mean that when I gave a lecture recently to homeowners at the nearby Bar Association, I discussed divorces, when I thought I was talking about the foreclosure process?
You mean the blog posts I made on foreclosure were really not discussing foreclosure???
You must be right. I guess I was delusional for thinking such things.

2)  I didn't know there was alcohol in my office or that anyone was drunk. Since you apparently say everyone is drinking, please let me know where the alcohol is so I can have a drink too.

3)  You mean to tell me that all of these notes we use in our systems aren't real? And the fax covers and emails too?  You must be right.

4)  You mean all the time employees spend on the phone with the bank is just a show and is not real? You must be right since you are so knowledgeable about everything else.

FINALLY:
5)  You mean to say that I spent all that time in law school, the admission to the Bar and the years I have spent as a lawyer were never real?    (see "who by the way is not an attorney")

FORMER EMPLOYEE:
Be it that you have so much to say about which you know nothing about, I can easily see why you were fired from persons that no longer work with me. Please move on Sue.
I have real client issues to deal with.

Even the posts above demonstrate our dedication and knowledge. (Do you think we made numbers like 31% up?)
Why would we want our clients to not get what they want? It only benefits us both.

(NOTE: Posters with real issues, please contact the firm directly, as this website is about as genuine as a three-dollar bill (note the link for businesses to pay to have reports removed and the fact that no verification of facts are made). Most people who have posted before have been satisfied.)


stratman

olive branch,
Mississippi,
United States of America

Alarcon Rip Off

#10Consumer Comment

Fri, November 04, 2011

I too have been scammed by Alarcon. I have been waiting on them since May to get a modified. They make false promises and will say anything to get your money! Because of their actions,(or lack of) i now have a bad credit rating and no homeowners insurance. Do not believe ANYTHING they tell you. They use the fine print in their contract as a loop hole to screw you. I believe that they drag out the process so long that they count on you loosing your home, so you wont have the money to sue them! My mortgage company is aware of Alarcon's actions and have decided to modify my loan. They told me to demand my money back from Alarcon. If Alarcon are such"Pros" at helping people, I would like to see the results! testimonials, or something. My new Modification was completed in about 1 1/2 months by my mortgage co. I now am entering a 3 month trial period and after that I will go from a 7.5% to a 3.7 interest rate. If I had my money back from these crooks, I would be set for a while. Do not EVER pay ANYONE for a loan modification. They cannot do anything that you cannot do yourself!!! Be persistent. Call and e-mail you lender daily. If it doesn't work the first time, try again! Don't give up. There are all kinds of free help and programs out there. Don't be afraid to ask questions. I now have an attorney to look into this "Dark Side" of the legal system. Carma's a b***h and Alarcon is about to find out! Good luck to everyone that are having mortgage troubles and my thoughts are with you.


bunch0lies

United States of America

Let me set the record straight

#10UPDATE EX-employee responds

Sat, October 29, 2011

THEY ARE ALL SCAMS!

The owner of the company, who by the way is not an attorney..is just plain greedy. Doesn't pay fair wages, employees feel obligated to work though their lunches in order to do their BEST to keep up. I stress, do not blame the "paralegals" or "processors"..They try their d**n best, but given such a crappy hand...you get the picture.

Just like the person who filed the original complaint-they do not review files to make sure assistance is available before taking money. Then of course, they drag it along for a few months pretending to work your file until you request a refund, to which they will reply, "we worked your file for X amount of months, so you are not entitled to a refund.

If you have a file with them, file a complaint with the bar association & get your money back!! Then find a reputable firm IN YOUR STATE to help you. Or, better yet, call your bank & see if they ever even filed for a modification on your behalf-betcha they didnt!

NEVER USE A COMPANY OR "LAW FIRM" OUT OF STATE FOR ANY SERVICES-PERIOD

Take this from a former employee- beware!!!




bunch0lies

United States of America

Let me set the record straight

#10UPDATE EX-employee responds

Sat, October 29, 2011

THEY ARE ALL SCAMS!

I will list the reasons why:

  • they have no paralegals on staff

  • their office manager is a complete moron with no knowledge of modifications or the mortgage industry

  • their processors half a*s their way though the day-just enough to get by.

  • they forge signatures on documents

  • they get drunk on the job-constantly

  • their "attorney" has no knowledge of the loss mitigation process-he specializes in DIVORCE!

  • they average 150 files per processor, which is an IMPOSSIBLE ratio.
  • If you have a file with them, file a complaint with the bar association & get your money back!! Then find a reputable firm IN YOUR STATE to help you. Or, better yet, call your bank & see if they ever even filed for a modification on your behalf-betcha they didnt!

NEVER USE A COMPANY OUT OF STATE FOR ANY SERVICES-PERIOD

Take this from a former employee-buyer beware!!!


DONT EVER WORK FOR OR HIRE THIS FIRM


Karl

Highlands Ranch,
Colorado,
USA

LAW FIRM POEM.....

#10Consumer Comment

Fri, October 28, 2011

is available at this website!

Just type in 502469 at this site and it appears as 'Consumer Comment #4' at Ripoff Report #502469.

Thank You

WELCOME TO THE LEGAL SYSTEM IN AMERICA- ONE BIG LIE


ken

United States of America

WE ARE A REPUTABLE LAW FIRM

#10UPDATE Employee

Thu, October 27, 2011

I work here at Alarcon and Associates. Feel free to come down to our law frim and sit down with one of our attorneys and you will see the hard work this firm puts into every case. We specialize in a variety of different legal fields as well. As far as the 31% is concerned, this is for the governments making  home affordable program. Just because you do not qualify for this does not mean the bank will not approve you for an in house modification. The fact is there are no guarantees. We have seen clients get approved at a DTI of 20% and as high as 110%. This is a negotiation and a fight against your lender. Please read our retainer as there are no guarantees as well. All we can guarantee is hard work and professional legal services. THere are clients who get great results and clients who get not so great results. No attorney can promise you an outcome. When we represent clients oin court, we provide our case, but it is up to the judge to decide or the jury. Same holds tru when we are fighting and negotiating against your bank. No one in this office would guarantee anything. If you were promissed this by someone who referred you to our law firm, that is out of our control. Feel free to call us and Mr. Alarcon can review the retainer and go through anything you need. We never like to hear upset clients but i also know how our firm operates and what comes from this office. Please call and speak to Mr. Alarcon and i assure you he will look into your case and see what happended. Ken H.


ken

United States of America

ALARCON LAW GROUP WILL HELP YOU

#10UPDATE Employee

Thu, October 27, 2011

I work at Alarcon LAw Group and we are not a scam. We are a law firm that works hard for our clients.

Every client signs a retainer which clearly states we can not guarantee anything. If anyone guarantees you soemthing, especially a law firm, something is not correct. Please feel free to call our office.

Not one of our staff members or attorneys would have ever promissed or guaranteed anything. Please call us and Mr. Alarcon woul like to see who you spoke with and who said this, so we can get to the bottom of this.  Please let us know


ken

United States of America

Alarcon and Associates -SETTING THINGS STRAIGHT

#10UPDATE Employee

Thu, October 27, 2011

I am respondiong to this report filed. I have been reading some stuff on the internet and it is simply untrue. Please call our office as i am a manager at Alarcon and Associates. Mr. Alarcon  and our staff have an excellent reputation in Foresclosure Defence along with a variety of other legal fields. I will be happy to go into the different programs that the banks are offering. We are a law firm. We CAN NOT guarantee anything. This is clearly stated on our retainer and scope of representation. I have been reading posts from some people how we took their money or use the word scam. We are a law firm. It clearly states what our firm charges per hour to work on your case. Every client is called by the firm and is told we can not guarantee results and every client has signed our reatiner that states the exact same thing. No attorney can promise a specific result. All we can promise at Alarcon and Associates is that we will work as hard as we can on your case, and provide legal advice to help your situation.

As far as the 31% you mentioned. This is a number that many lenders use to qualify you for the making home affordable modification program.  This does not mean this is the only option. A client may get denied 2 or three times by the lender before we get a positive result. A positive result may never occur. Our firm also sends out a welcome email that clearly states all this.

We are happy to answer any questions or concerns anyone has. We are heer to help, but good legal service does cost money. Please contact us and we can look into your case, but we are not a scam. We will be happy to talk to anyone who calls our law firm and every client signs are clearly written reatiner agreement. Please call our office and ask for atty Rugh Cline or Rory Alarcon. Mr. Alarcon is well respected in th suffolk county NY bar, and since i have been working for him, he had not taken any money that he has not earned

Respond to this Report!