Complaint Review: Alarm Monitoring Services

This company has tons of hidden fees. If your system sends "Test Signals" then you need to pay for them but you will not know until after you sign up. Then, there is no way to cancel without losing hundreds of dollars. I chose to have the Test Signals turned off and they had me enter codes that destroyed my alarm system. They will not take responsability and they kept my money when I cancelled. They lie a lot!! 

They are very rude and will threaten you if you say you will dispute the charges. I have never in all my years of doing business ran into such an awful business. They really did ruin my system and then threaten to charge me all kinds of money if I reported them or disputed the charges.

I am out of a whole lot of money and I feel like I have been robbed.....do yourself a favor and find another company! This is the first time in my life I have ever even taken the time to write a report to the BBB or fill an online complaint form....I hope I save someone a whole lot of humililation. They will speak to you like you're a burden right after you sign the contract and if you need a refund....forget it! I'm out $265.00 and my system is ruined.