Complaint Review: Alertpay

I had a business account with AlertPay and a $2,000 balance. They would not let me withdraw my money, and then terminated my account for excessive chargebacks (which were below industry standard by the way). 6 months later I requested that my $2,000 balance would be released to me. They said that the money had vanished and could give me no report on where it had gone; and would not further respond to my inquiries. This is highly suspicious because money does not just vanish and leave neither a slightly negative or positive balance.