Complaint Review: Alexandros

While Vacationing in Santorini this summer my boyfriend and my self went into Alexandros jewelers
We special ordered a vase for 3.000, euro, We were told that it would take 4-8 weeks to make the vase. We told them that it would be fine because we didn't want it shipped until Nov. they were to call be fore shipping, After shopping around town that day I realized we were taken. I went to cancel the purchase and I was told to go to hell, we called from mykonos when we saw the same vase for $1,200 dollars, we were told how dishonest these people were, Again we were cursed at and hung up on, We immediately called the credit card company to dispute the charge. By then Alexandros put through another $5,000 charge that was not authorized. The card company refunded the 2nd charge immediately, for something that will take 4--8 weeks to make is funny how we got home and we got a note from the post office to pick up this vase, We like to return the vase back to this dishonest people but now they are telling the credit card company that they don't take Item's back :-(

Jackall
Miami, Florida
U.S.A.