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  • Report:  #134227

Complaint Review: Alienware Corporation

Alienware Corporation Rebate Ripoff voided my $500 rebate Miami Florida

  • Reported By:
    Houston Texas
  • Submitted:
    Wed, March 09, 2005
  • Updated:
    Tue, May 06, 2014
  • Alienware Corporation
    12400 SW 134th Ct Bay 8
    Miami, Florida
    U.S.A.
  • Phone:
    305-259-4262
  • Category:

I purchased an Alienware computer for my son for Christmas with an understanding that I would receive a $500 rebate. After waiting 6-8 weeks I finally called to see where the rebate was and then they tell me it was "voided".

Several time I have contacted them and each time it's a different story:
The rebate was not received within 45 days
The original invoice was not received with the rebate
A copy of the invoice was not received with the rebate
Your rebate is approved, but when I called back to get it in writing, they said that nothing but the rebate was received.

This is all a bunch of lies. I did include a copy of the invoice and I did send it within 45 days. Why would they deny my money?

Craig
Houston, Texas
U.S.A.

1 Updates & Rebuttals


00Vigilante

Lees Summit,
Missouri,

Rebate

#2Consumer Comment

Wed, January 08, 2014

I need to know if your issue has ever been resolved and by what means. Same goes to those that replied to this review. I too experienced the same issue. Does anyone know if a class action was ever pursued?

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