Complaint Review: Aliexpress

Beaware of Aliexpress .

I bought a ceramic watch then the seller sent me a kid watch maximum price 0.5 $ . He told me that he sent 2 watches and the kid watch is a gift. EMS voucher contents only one watch.It`s clear one watch sent. I opened a dispute thinking that there is real buyer protection. I got a funny answer. Only support for their seller.

Take care from this company :

Company Name:Ningbo Huamao Import and Export Corporation Limited 

Website/Product Url:http://www.alibaba.com/member/taizhoushoe.html

Aliexpress response:

With regard to your claim for the Order 1014019819, the seller's proof is solid, the goods may lost during the logistic process, so  please open a dispute to EMS warehouse in UAE, tolded them parcel lost, in the Item name of CN 24. they(UAE EMS) will open a list to police in china to Our EMS.

If you fail to do so, we will release the fund to seller at first, then you need to cooperate with seller to open the claim to EMS for the resolution.

Should you have any questions, please feel free to contact us.
Best regards, Tommy

Online TradeSecurity Department of Aliexpress.com