Complaint Review: all in one

If I could give less than one star, I would. I was told that All In One was the actual movers by their reservations rep, only to find out that they contract out their jobs. I was told that because my apartment was on the 2nd floor, it was included, only to find out it's only 8 steps....anything over is an extra charge. I've never lived anywhere that had 8 steps to the 2nd floor. When I called to speak with our rep, he didn't care (although he seemed so attentive prior to making my reservation) and told me if I had complained, he couldn't do anything and I'd need to call customer service. 

The movers parked in front of a fire hydrant and got a ticket immediately, then made us pay it before they would unload anything. Several of our new boxes were totally messed up. One of the worst moving companies! I should have BEVER used them, they also Bait and Switch these people need to be shut down, they are crimminals and con artists

I wish I could upload the pics I took of my boxes here, but it's not allowing me.