Complaint Review: All My Sons Moving & Storage

All My Sons Moving & Storage is an UNETHICAL company. They picked up several items for us in Kentucky, Ohio & Indiana and we met them at a Storage Unit to place these items in safe-keeping prior to our move. To our horror when we unpacked what they picked up, one of our Dining Room Hutches was missing a door (with leaded glass) and both hutches were missing all glass shelves. When contacting them, they acted like they were going to take care of matters; but then stated that 1) we only had 2 months to make a claim and 2) we didn’t store our items at All My Sons Storage so any claim would be denied. REALLY? You lost our items, and now we have to HOPEFULLY replace the cabinet door by an experienced carpenter (if it can even be done) at our expense; and the glass in the other hutch is curved, so it will be expensive to replace. We couldn’t hardly move our items until our house was ready, so the 2 month thing is just something for them to hide behind. Their Customer Service Department was EXTREMELY rude and treated me with such disrespect. We are out a LOT from their negligence and as well, my nerves were shot on moving day (and beyond) when I saw their error. We had much better success with Two Men and a Truck from Mason, Oh. Please get the word out that this company is unreliable, disrespectful, unethical and just plain WRONG! Thank you. Nancy Sims, Mason, OH