All My Sons Moving & Storage Stole My Furniture and Belongings Medley Florida
All My Sons charged me $4030.00 to move my belongings from a one bedroom apartment, store them at their warehouse for one month and then return them to me at our new apartment. When they delivered the furniture we are missing $22,000 worth of items.
Six Dining Room Chairs, Bed Frame, Rugs, Living Room Chair, Artwork, Kitchen items and more All Stolen. They packed everything, they stored it and then returned the furniture broken and damaged. When you advise them about the stolen items they do nothing, we filed a police report as the items are still missing four months on.
The Corporate Office says they will pay $0.60cent per lb as lost in transport. How do you lose it in transport going 19miles to the warehouse? THEIR DRIVERS, THEIR TRUCKS, THEIR WAREHOUSE.
They know their staff are stealing and they couldn't care less.
3 Updates & Rebuttals
Jim
Beverly Hills,California,
United States
My Point Is You Wouldn't Need A Moving Company
#4Consumer Comment
Wed, November 13, 2019
You could have simply rented a truck, found a couple of guys to unload your apartment, found short term storage for a month near the new apartment to put everything in it, then after the month passes, rent another truck, get two more guys to unload your storage, and then move everything into the new apartment. This entire process would cost you less than maybe $2000, and nothing would have been lost.
Moving company's best money making operaton (and most profitable) is to move items into their storage, and then deliver everything out. So for a consumer the only way using a moving company for something like this is to store everything for a long time - like years.
I recall a famous basketball player (now retired) stored all of his basketball memorabilia and all kinds of items in our storage for something like 30 months while he was having a new house built for he and his new wife. Was it expensive for him? Absolutely.
Almost 5 figures to store everything he had. But then to store everything he had for 30 months with us was slightly cheaper than renting storage and then have to pay someone to occasionally check on the items to make sure everything was OK. For his situation, that made some sense. For one month? No.
Honestly, I hope they find the items...they still have to be somewhere in storage....
Alex
Miami,Florida,
United States
All My Sons Moving & Storage Stole My Furniture and Belongings Medley Florida
#4Author of original report
Wed, November 13, 2019
Thank you Jim for taking the time to respond. In an ideal situation we wouldnt have had to store all the items however we had a gap between closing on our new apartment and our old one, we didnt want to lose the sale of the prior apartment so this was the best solution.
Expensive; well it turned out was 5x more than the quote due to the missing items so I would say very expensive.
Jim
Beverly Hills,California,
United States
Why Would You EVER Use A Moving Company for This???????
#4Consumer Comment
Tue, November 12, 2019
For a one-bedroom apartment, all you really needed to do was find short term storage local to you, or at least really local to where the new apartment was. For one month, storage is pretty cheap and all you really needed was a U-Haul for one day to move everything into storage and then out. Even if you couldn't do the move yourself, all you had to do was hire a crew U-Haul could have recommended to you via a website.
When it was time to deliver out - same thing. You go to the storage, the crew loads everything into the truck and then into the new apartment. The total bill would be way LESS than $4K. Maybe no more than $2K?
How do you lose it in transport going 19miles to the warehouse? THEIR DRIVERS, THEIR TRUCKS, THEIR WAREHOUSE. Simple. Delivering the items out to someone else that should not have received your items. If a moving company doesn't label their storage closets well in their warehouse, then that stuff happens, and in an active warehouse that does happen. Stolen? Yeah, I don't see that.
Dining chairs without a table? No. Used Kitchen items? No. Bed frame without a bed? Well, I guess that's possible but if this was a large frame, the warehouse guys have no way to personally transport the item - they barely can afford a car needed to transport stolen items.
The other thing is that guys in the warehouse would only be exposed to your stuff while it was being loaded into a storage closet before the closet is locked up. They don't just open up closets and start stealing items out of the warehouse. They can't.
The ONLY way using a moving company for what you doing would make ANY sense at all would be if you were planning on storing your items for something like maybe 12-18 months, and then move into a new home. Amortizing that cost over 12-18 months at least makes more sense. The idea of a moving company transporting your items to their storage and then delivering out after one month, is REALLY expensive and totally inefficient....
I understand the complaint; it's just not that likely the items were stolen based on how I know warehouses work. However, I'm mystified at the waste of money doing something like this. A DIY with renting short-term would cost half of what you spent at most, nothing lost, and the damage less.
Also, $0.60/pound valuation is standard in the industry for low rate movers.....