ALL POINTS ACCOMMODATIONS ripoff scam liarsThey get you to prepay then have "no availability" SEMINOLE Florida
Financed eight prepayed trips with the promise to accommodate our individual travel needs in a 4/5 star accommodation. We submitted a request for a vacation somewhere in New Jersey or Maryland several months prior to our travel date only to find out they have no accommodations avaliable in New Jersey or Maryland.
Customer service was horrible as they offered no assistance in finding us alternative accommodations and were belligerent when asked what alternatives we had for our vacation.
I would be willing to bring a suit against this company as this is the second time we have been denied for travel due to their apparent lack of avaliability. If anyone is interested in investigating the possibility of bringing action against all points accomodations you can count me in.
Gregg
08857, New Jersey
U.S.A.
1 Updates & Rebuttals
Chip
Seminole,Florida,
U.S.A.
We would like the opportunity to resolve any issues where a customer feels they did not get what was promised
#2UPDATE Employee
Thu, February 19, 2004
We at All Points Accommodations strive to perform the best customer service in the industry and stand behind what we promise. I would love for said customer to call All Points and resolve this situation. I am the Reservations Manager and we have many properties availabale in the areas requested. We would like the opportunity to resolve any issues where a customer feels they did not get what was promised to them and we will respond proptly. Looking forward to hearing from you soon.