All Seasons Travel And Resorts ripoff Atlanta Georgia
I am from holland. So my english is not very good!!
My story is simular of Trent Werribee (Australia).
I also had a very long confersation with some mr. Charles Coleman of allseasonstravel. The conversation took place on january 13 2005, and lasted nearly one hour. During this hour i was told that i was a very lucky guy. I had the oppertunity to have the holliday of my live, in America. I only had to pay(by Visa) 898 dollars. So, after one hour I finally did give mister Coleman my creditcard number, after he passed me thru to another guy. He taped our conversation and repeated everything again.
Mister Coleman sounds very nice and kind. He kept repeating that I am a very lucky guy who is going to make the holliday of his live. He also told me the amount(898) would be taken of my visaaccount after I would receive the documentation and tikets. This would be at the end of february 2005.
Yesterday I called visa. They told me that the amount(898) was already drawn from my account by Allseasons travel.
I am afraid that I will receive nothing from allseasonstravel. And that they fooled me.
What can I do to get my money back??
Please help me!!
Ronald
mijdrecht
Netherlands
3 Updates & Rebuttals
Justin
Atalnata,Georgia,
U.S.A.
Ronald - Please Call Us
#4UPDATE Employee
Thu, January 27, 2005
Dear Ronald,
Let me be the first to apologize on behalf of All Seasons travel and Resorts, Inc. for any confusion or concern that you have regarding your vacation package. First of all, if you have not received your vacation package in the post (mail), you will shortly. Sometimes it can take upwards of 2-3 weeks because we are shipping from the United States. In the meantime, we want to make sure you are comfortable with your purchase and we also want to make sure that all of your questions are thoroughly answered.
Please call our customer Service Department between the hours of 10 AM and 6 PM EST (GMT -5) Monday through Friday in the United States at 770-352-0442. Our friendly customer service agents will answer any questions you might have and will work with you to make sure you feel comfortable with your vacation purchase.
However, If for any reason, you decide that this vacation deal is not for you, we will fully refund your money. Our goal is your 100% satisfaction.
Thank You
All Seasons Travel and Resorts Customer Service Department
770-352-0442
10 AM - 6 PM EST (GMT -5) Monday Thru Friday
Justin
Atalnata,Georgia,
U.S.A.
Ronald - Please Call Us
#4UPDATE Employee
Thu, January 27, 2005
Dear Ronald,
Let me be the first to apologize on behalf of All Seasons travel and Resorts, Inc. for any confusion or concern that you have regarding your vacation package. First of all, if you have not received your vacation package in the post (mail), you will shortly. Sometimes it can take upwards of 2-3 weeks because we are shipping from the United States. In the meantime, we want to make sure you are comfortable with your purchase and we also want to make sure that all of your questions are thoroughly answered.
Please call our customer Service Department between the hours of 10 AM and 6 PM EST (GMT -5) Monday through Friday in the United States at 770-352-0442. Our friendly customer service agents will answer any questions you might have and will work with you to make sure you feel comfortable with your vacation purchase.
However, If for any reason, you decide that this vacation deal is not for you, we will fully refund your money. Our goal is your 100% satisfaction.
Thank You
All Seasons Travel and Resorts Customer Service Department
770-352-0442
10 AM - 6 PM EST (GMT -5) Monday Thru Friday
Tage
Svenstrup,Europe,
Denmark
I have had the same experience in 2003
#4Consumer Comment
Thu, January 20, 2005
Hi
I have had the same experience in 2003 and I got a set of vouchers from All Seasons resorts - I have not used them yet -but am about to do so. So I cannot really tell if it was worth the 900$ - I did call Mastercard the day after I acknowledged by giving them my creditcard number - I am not sure if I would do it again - but after having done quite a lot of research on the internet I think it is quite common in the US. One thing you will have to be prepared for is to spend a day where some sales guys will do their utmost to persuade you into buying a timeshare flat or house - but besides this it should be a "cheap" way to spend a holiday - you will still have to buy your air tickets to get there though
Best regards