Complaint Review: ALL SIDES AUTO GLASS - JIMMY AUTO GLASS INSTALLER

THE COMPANY WAS CONTRACTED TO INSTALL NEW BACK AUTO GLASS AT MY RESIDENCE WHILE I WAS AT WORK WITH SOMEBODY SHOWING THEM THE CAR AND PAYING THEM AFTERWORDS. They instead installed old glass that the heater does not work. The glass they installed came with 3 electrical connectors, one was clearly broken, only one of the 2 good connectors was connected. I contacted the company upon my return and pointed out to them the problem and that they should come back and install a new working glass they were paid to do, instead, they only offered that I bring the car in to their shop about 30 miles away and will try to fix the broken electrical part and not install a new glass. You can never completely repair a broken electrical connector in an auto glass. I have spoken to several people in the company including 2 people who said they were managers and gave their names as Jaffer Shaj and Atta Sanjih as the owner and the problem has yet to be resolved.

Acho815
SILVER SPRING, Maryland
U.S.A.