all state van lines relocation Dishonest about cost and not confirming deliver margate Florida
Have been dishonest about costs, bouncing us around from rep to rep not resolving our issue and now they wont give us a delivery date. My Wife and I used them to move from California to Texas. My wife spent hours on the phone getting an inventory done and was quoted an amount.
Once movers came they raised that amount by $3000. For three weeks we have been going back and forth trying to get justification of the charges we have been assigned 15 different people to talk to, none is resolving anything. Now we are trying to set up a delivery date,
initially they told us we need to give them a weeks heads up which we did, days later nothing has happened. Now they say we need to give them 2 weeks heads up, we are moving in to our place in few days.
In addition they wont tell us what dates we can firm up satting they dont know the schedule. We need for them to lower our bill but more importantly give us a delivery date.