Allconnect All Connect Middle man can't deliver on promises Atlanta, Georgia
This company, Allconnects,markets themselves as a one-stop-shop. Give them all of your personal information, and they will help you set up your utilities. Sounds too good to be true but the local utility company gave the referral. They sold me on an internet-only package at one price then set me up with the actual company at three times the quoted price. Four months later I'm still making lengthy phone calls to get everything corrected. Wish I had read other reviews about this company, or I would have never even spoken with them. It may have saved a couple of minutes four months ago to set it up, but it has cost me hours, days, weeks, and months in the long run. Phone calls to date: 13 and counting.
2 Updates & Rebuttals
MK
Summerdale,Alabama,
United States of America
Ripoff Report may help resolution
#3Author of original report
Wed, January 05, 2011
After filing this report, customer service says they have taken action which should be reflected on the next bill. While this may indeed finally resolve the final outcome, nothing will give me back the hours and numerous phone calls wasted with a matter that should have been corrected on the first contact. Wait for an update in February, I'll keep you posted.
Allconnect
Atlanta,Georgia,
United States of America
Our Apologies for your experience
#3UPDATE Employee
Tue, January 04, 2011
Weapologize for the experience you have had with Allconnect. This is not our normal procedure. We'd like to find out the specifics and find a resolution. Can you please email us at customerservice@allconnect.com?