Complaint Review: AllCoolMusic.com

I tried this out as one of six offers that I needed to complete to receive a free product. I chose this offer because I thought the idea of getting an unlimited amount of music and DVDs would be nice. I found out that all they did was give you a list of free P2P programs and how to legally download files from aforementioned programs.

They charged me 34.39 for free programs and offered a money-back garuntee if you cancelled it within 30 days of the original purchase. They don't have an accessible cancellation on the site, so I e-mailed one the support address and the guy sent me a cancellation link and said it would be 2-3 business days before I got my refund. I never got it. I e-mailed him again, and I got a message back immediately telling me that I have to wait 3 business days between each message. After three business days I e-mailed him again and got the same link. I cancelled again and still nothing happened after three days.

Jesse
Cape Girardeau, Missouri
U.S.A.