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Allen Marketing Group TRUSTED Business REVIEW: Allen Marketing Groupâs executive team and employees are dedicated to 100% customer satisfaction. Allen Marketing Group's approach is focused on providing the highest customer satisfaction ratings in industry.
I never planned on using the 3 night vacation or hoped to get my deposit bacj but after the abuse and threatening phone calls a week before the actual reservations i decided to file a dispute with the help of the CC fraud department. i gave 5 business days of notice to cancel, that was more than enough, most hotels accept a 3 day advance cancellation. their business tactics are deplorabel and fraudulant. i would dare us e the 3 night vacation for fear of what might happen at the required presentation. they lied about it being a vacation club like travelocity, booking.com or any others that are reputabel.
I want my money back in full. i want this company shut down for such lying practices. unheard of lack of professionalism or consideration of customers needs.my Credit card company is going to try to negotiate a refund.
2 Updates & Rebuttals
Massachusetts,
United States
Issue resolved
#3Author of original report
Mon, April 23, 2018
Amg listened to my concerns and was willing to cancell reservations .They rebooked my vacation and the situation was resolved.
AMG
United StatesI'm glad we could help!
#3REBUTTAL Owner of company
Mon, April 23, 2018
[****], I'm glad we could help. Please feel free to contact us directly going forward. Thank you for your continued business!