Allenbeys.com charged me but did not deliver merchandise and wouldn't issue credit consumer fraud ripoff Received no reply to emails except autoresponder. Sanford Florida Internet
Ordered pipe rack on 3/8/03.
3/21/03- emailed asking when I would receive merchandise.
3/23/03- received email saying shipment was delayed in customs, pipe rack would ship as soon as they received it.
4/2003- Received MasterCard bill and found I had been charged for the pipe rack.
4/9/03- emailed saying I was charged, but had not yet received merchandise. Asked if it was in transit.
4/10/03- received email saying company had not yet received the restocking shipment. It would ship as soon as it was received & I would be sent a notification e-mail when the shipment was made.
5/22/03- I still had not received the pipe rack. I emailed & asked to receive a credit on my MasterCard.
received no reply except autoresponder.
6/17/03- emailed after receiving MasterCard bill, no credit had been applied.
received no reply except autoresponder
6/20/03- (today) emailed, said I had received no reply to the last 2 emails, requested credit again.
received autoresponder.
Diane
Chatham, New Jersey
U.S.A.