Complaint Review: Alliance One Receivables Management

I received 2 collection notices from Alliance One on Saturday of this week. Subsequently I spent several hours this weekend trying to reach someone at this company so they could explain to me where this came from.

6 calls lasting 40 minutes + went unanswered till Monday morning. When I finally got someone on the phone she did not mention the company name, her own name, as a matter of fact all she said was "yeah"!

I then gave her my "incident number" and asked her what this was about; she said "like you do not know what this is about". I was blown away! I told her of my intent to dispute the debt as she still would not tell me where it came from as if I am supposed to give a total stranger a credit card number for a "debt" that I know nothing about. Then she tells me that she is going to hang up unless I listen to what she has to tell me. She states as rudely as possible that I need to submit my intent to dispute in writing and hangs up.

Folks this debt she was so nasty to me about is for $3.40! You are not misreading this, that is 3 dollars and 40 cents!

Jim
Livingston, New Jersey
U.S.A.