Complaint Review: Alliance One Receivables Management - Tim Grenz

On May 13, 2008 Tim Grenz from Alliance One contacted my wife about our Capitol One account that he was attempting to collect for. He asked if she could make a $50 payment dated for May 30, 2008. She agreed, Tim claimed that if anything changed just give him a call to work out the details. I spoke with Mr. Grenz May 29, 2008 and informed him that I could not make the $50 payment the he brokered with my wife, he said that if I couldn't make the payment that the payment plan that he offered to my wife would be voided. I asked for a 7 day extension he refused to budge. Mr. Grenz informed me that the only form of payment that they would accept would the full amount of $1388.28. I asked him about the status of the $50 dollar payment Mr. Greanz replied if you tell me not to take it then I can't. One month later there was an automatic withdrawal from my checking account by Alliance One I didn't given permission for that but they did it anyway.

Ryan
lusby, Maryland
U.S.A.