Complaint Review: Allianz Global Assistance

I bought tickets for a Chrysler Hall show at Chryslerhall . tickets . com. Since then I found out that I have to go out of the country during these days on business. When I tried to use the insurance it was tough to understand what they wanted to make the insurance work. They wanted massive proof of a qualifying reason to get only some of my money back. They actually wanted my tax ID number as proof of employment which I refused to provide. I asked for the name of the person on the phone and he would not provide me his last name. So you want my tax ID number but I can't have your name, I asked. In addition, when I asked for his supervisor he was not available. After more investigation I then discovered that I had been charged three times what the tickets really cost at Ticketmaster. That was just icing on the cake for me. The insurance is a joke. Terms of the insurance coverage are not fully disclosed up front. Even if you meet one of the few qualifying reasons to get some, not all of your money back, you lose. Basically you lose most of your money that you paid in good faith. Beware of what I deem as borderline fraud. I made a mistake but feel that I was truly misled. I hope the expensive tickets I paid for will actually work when I try to use them. The insurance is a joke and the ticket sales are just plane out scalping the tickets.