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  • Report:  #1013822

Complaint Review: Allianz Global Assistance

Allianz Global Assistance They have a clause for everthing to get out of paying off claim. Richmond , Vermont

  • Reported By:
    Perry — Pittsburg California United States of America
  • Submitted:
    Thu, February 14, 2013
  • Updated:
    Thu, February 14, 2013

Purchased an airline Insurance claim in case of an emergency reason for not being able to make flight.

Even with a doctor's letter, stating mental health reasons for being unable to fly, they say there is an exemption from the Insurance due to mental health reasons.

1 Updates & Rebuttals


Access America Help Team

USA

Help Team

#2UPDATE Employee

Thu, February 14, 2013

Dear Perry,

Thank you for taking the time to post.  I am very sorry that that the policy you purchased did not provide coverage for your particular circumstance.  We strive to make our plan benefits and conditions clear at the time of purchase and offer a 10-day free look so you can review the policy details.

If you have further questions about the outcome of your claim, or would like someone to walk you through the policy you purchased in full detail, please dont hesitate to call our customer service line at 1-800-284-8300.

 

Regards,

Sarah, HelpTeam

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