Complaint Review: Allied Interstate

Allied Interstate has been leaving at least 2 messages per day on my cell phone voice mail and my home phone. I called to find out what kind of company they were and what they wanted. They claimed they were looking for a "Craig". My cell phone voice mail clearly states my name(I am a female) in my own voice, yet they continueously keep calling.

When I told them they had been calling the wrong number and started to give her my name, she hung up on me before I could get my entire name out. I called right back and asked for a supervisor. The man put me on hold and came right back and asked if he could help me(the same man, mind you). I asked if he was a supervisor and he claimed he was. I told him how I had just called and was going to give the lady my name to make sure no one called me anymore and that she hung up on me while I was talking.

He didn't ask for my name or phone number and just said it would never happen again and he hung up on me too!!! I tried to call back and get the operator so I could speak to a REAL supervisor but was only given the option to speak to a customer service rep. All I can say is, if you have to deal with these people, get in touch with a REAL SUPERVISOR! However, that's not assuring you will get anything done or get hung up on!.

Kathy
Tupelo, Mississippi
U.S.A.