Complaint Review: Allied Interstate

Allied Interstate, I found out they had me on auto dialer from phone number 480-733-3220, meaning they called here from 8 am til 9pm, 7 days a week every few hours. This continued for almost 3 weeks. I would call them back on the number mentioned and there was a password requirement.

I could not figure out until I received a letter from them and then I realized they were trying to collect Sprint unpaid bill. I even had forgotten about that deal because I had purchased their trial services 5 years back. I had disputed the charges that time and wrote Sprint a letter without a response from them.

I presumed charged were written off, rightly so. Otherwise I should have received a courtesy professional letter from such a big company. I had argued about this bill because I was assured at the service location that I would try the services at my house where reception was questionable because I had tried other providers too. Selling agent assured me there going to be no charges, no obligation for trying Sprint services.

I tried and didn't work and I returned the phones & services same day or a day after, I dont' remember now. I tried other providers in my area and none of them sent me even a bill. All of the other vendors stood behind their committment but Sprint and now after a lapse of 5 years they handed over to Allied Interstate for collection. Allied rep suggested me to call Sprint Collection department and after trying 2-3 hours desperately I failed to find a live SPRINT rep to discuss the matter. Finally after several calls to Allied and speaking to different reps each I have no choice but to decide to pay because I have been threatened by Allied to put a ding on credit report.

I am honest consumer and have never been a defaulter on my payments. Allied reps told me I would continue to receive calls until I pay the bill because it's system generated. It's very annoying and frustrating. The amount was not a problem but it was matter of pricipal. I still expect that since I am paying under protest because it's unfair, they should return my money back. Sprint has tortured me and my family via Allied Interest and they won't be able to reimburse that.

Muhammad
Alexandria, Virginia
U.S.A.