Complaint Review: Allied Interstate

Evita from Allied calls to collect a debt. I acknowledge the debt and tell her I will pay in full by month's end.

She tells me "not good enough" and demands I give her a CC number or my routing/checking account info.

I told her no thanks and that they will get a check at the end of the month and ask for the mailing address.

She goes on to scream, litteraly, that I need to secure the payment with a CC or checking account or "the credit agencies will recieve a REFUSE TO PAY notice on your account, sir".

I explained why I am hesitant to give out such info over the phone.

She screamed again "Fine - I am only trying to help you, but if you don't care about your credit, then niether do I."

I explained that was not the case, but she yelled some other inaudible (she was enraged, and thus it enraged me) stuff and hung up on me.

I called allied back and asked to speak to a supervisor. the lady who answered to my info and transfered me back to Evita. I told Evita I wanbted to discuss the matter with a supervisor and she went on to tell me she would not transfer me to her supervisor "because unles you're calling to give me a CC number or your checking account information, my supervisor will not speak to you".

This time I hung up. I called back and finally got Jethro Richardson, a supervisor, on the phone.

He defended Evita and said I was being hostile and that "it's no wonder she hung up on you." I was enraged even furhter.

I know I owe the money. I was willing to pay them and even told them how, but they insisted on getting more of my personal information than I was willing to give up. I have had Identity theft issues in the past, and even told them this. But to no avail.

They kept badgering and badgering until I finally screamed back, hung up and logged on here.

Hunter
Houston, Texas
U.S.A.