Complaint Review: Allmyfavoriteshows

I have placed order of, 1X He-Man The Complete Animated Series On DVD ,to allmyfavoriteshows ,on 10th june 2007 , and paid the amount USD$ 108.98 through my credit card, for which I also got confirmation from them through email. After one month they send me this email -Your Order has been shipped. Please find below your custom tracking number.

You can view the status of your shipment in real time by following the shipping provider's link.
Order #121725

Tracking Number: EE101832705CA
Canada Post
Tracking URL https://obc.canadapost.ca/emo/basicPin.do?trackingCode=PIN&action=query&language=en&sblid=dcsubmitted&trackingId=EE101832705CA
Several times I have checked this tracking number but it does not show anything,I again contacted them using their online chat facility this the detail-

Marie: hi
Marie: how may I help you?
you: This is My Details please tell me the current status Order #: 121725 Products: ITEM: 1X He-Man The Complete Animated Series On DVD USD$ 68.99 Shipping: USD$ 39.99 Price: USD$ 108.98 Shipping Info Name: Hemant Kumar Sah Address: C 27/273-1 Pushpdham Maldahiya City: Varanasi Province/State: UP Country: India Zip/Postal: 221001 Email: tmphemant@sify.com Telephone: 91-542-3298416

Marie: have you received your order
you: I had chatted with karen yesterday and she told me to contact you people today to know the exact position no I have not received the order as the tracking number given by you people was not showing any thing
Marie: we will call our shipping carrier to ask them what are the caused on the delay
Marie: we will send you an email once
Marie: we clarify it
you: Do you have the details of the conversation I had wiyh Karen
Marie: okay
Marie: did you called Karen
you: She told me to contact today itself
you: Madam the order was placed two months back
you: Still Iam in lurch
Marie: yes
Marie: we will call Canada
Marie: or if you want we can replace it now
you: If you want to anything do it fast as my patience has already run out
Marie: okay
Marie: we will just replacement it
you: You can check the tracking number yourself -EE101832705CA
Marie: that
Marie: was your first tracking number and I think it was lost
Marie: so we can replace it with another whole set
you: When you will be sending the replacement
Marie: we will send it Hemant Kumar Sah
Marie: C 27/273-1 Pushpdham Maldahiya
Marie: Varanasi, UP, 221001
Marie: India
you: tell me exact date when you will be sending the replacement
you: THe DISPATCH date
Marie: we will process it now and it will arrive 2-4 weeks from today
Marie: we will send you an email once we shipped your replacement
you: will I get email regarding the staus of current order as I have only got two emails from one was for the order and other one for the tracking no,
Marie: we apologize for the inconvenience
Marie: this time we will send you an email with a new tracking number
you: I do not have any records of the status of the current order , please send me an email of replacement explaining the details as ample time has already passed and the very pupose of giving this as gift to someone very close has lost

You are now chatting with 'karen'
karen: hello, how may i help you?
you: I had chatted with you yesterday
you: are you there
karen: sorry for waiting
karen: may i know your complete name please
you: Hemant Kumar Sah
karen: thank you for the information
karen: Marie was already informed you that your order was already lost during shipment
you: yes
karen: if you want we will reship a new set of order with no charge
you: Fine
you: BUT how long it will take
karen: can i have your order# please
you: Order #: 121725
karen: hopefully we shipped out it within this week
karen: we will email you once your replacement order was successfully shipped out with a new tracking code
you: I hope i will get it this time
karen: may i know your correct shipping address please
you: C 27/273-1 Pushpdham Maldahiya Varanasi UP INDIA 221001 Ph No.3298416
you: I think you already have my full details
you: are you there
karen: yes
karen: thank you for the information
karen: we already forwarded your replacement request
karen: we will email you for the further updates
karen: again, apology for the inconvenience
you: Please do send me the complete details
karen: yes
karen: no, prob
you: Thanks

Sah
Varanasi
India