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  • Report:  #1333059

Complaint Review: Allpoint ATM

Allpoint ATM Comdata 1983 Dispute, issues, malfunctions, transaction complete without money, atm error, atm not working properly, money problems chillicothe Ohio

  • Reported By:
    Endotrus — chillicothe Ohio USA
  • Submitted:
    Thu, October 13, 2016
  • Updated:
    Thu, October 13, 2016

 I am paid bi-weekly onto a Comdata card. Comdata uses Allpoint & MoneyPass ATMs. I have been going to the ATM at CVS by my house for a while now and never had an issue. Until today I withdrew the last hundred dollars that I had for the week to get through until payday. It said the transaction was complete but the ATM did not spit out any money. When I called the ATM their automated voice message already had the option of ATM issues (which tells me it happens a lot) and said they had nothing to do with it that I would have to get a hold of my bank card. When I called my bank card they said I would have to wait a week for them to investigate and that's all they could do. I do not need my money next week I need it now and nobody will help. It took them 20 seconds to take my money but I have to wait a full week to get it back.

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