Complaint Review: Allstate Insurance

I changed insurance companies from a premium company to move to Allstate. When I was quoted by the agent, Chris Marx, I was not told I would be in a non-standard company for an uninsured motorist accident I was involved in.

I was struck from behind while stopped at a red light and the other driver was drunk and uninsured. After this tramatic incident totalling my 2 month old vehicle and putting me into a financial burden, Allstate charged me for this accident on my premium and lowered my status from premium to non-standard driver on my CLUE report. When I found this out, from underwriting directly, I switched companies! It took 3 years of paying higher premiums to get back to the premium status of my insurance record.

This is fraudulent to charge for an accident they did not even shell out a dime for and then not quote the right company with the right premium.

Underwriting told me they do this to everyone. This is unacceptable and they have ripped me off!

Malone
Phoenix, Arizona
U.S.A.