Print the value of index0
  • Report:  #705848

Complaint Review: Allstate Insurance Co

Allstate Insurance Co Allsate Indemnity Co. "Bait And Switch" Charlotte, North Carolina

  • Reported By:
    Mical — edina Minnesota U.S.A.
  • Submitted:
    Mon, March 14, 2011
  • Updated:
    Mon, March 14, 2011
  • Allstate Insurance Co
    401 McCullough Dr
    Charlotte, North Carolina
    United States of America
  • Phone:
    1-866-404-0341
  • Category:

Buyers Beware. Allstate Insurance has stooped to the "lowest of lowest" of sales gimmicks and buyers need to be aware.
While shopping for Insurance for new vehicle, I check a dozen of major brand Ins. cos and Allstate provided a great price for applicable coverage. So I went through the online process, paid 6 month premium "up front" and directly from my bank. Instant payment. (Note: did this 12 days in advance of Policy becoming active) 3 days before policy to go in effect, I receive a letter stating they need renewal documents from my current Ins. Co., copy of my current policy,proof of home ownership, copy of my current personal injury coverage. And I have 7 days and this will not guarantee my original quote will apply. 
Now in 30 years of driving I've been covered by 2 Insurance companies and have had NO lapses of coverage.
After getting run-around from Allstates' "Customer Info Center" (800-787-0600), I contacted a supervisor and requested they cancel my policy and refund prior payment. The quote " well it will be mailed out and you should see it in 7-10 days". Which is another violation of Minnesota Insurance regulations. 
After contacting State of Minnesota AGs office, they concur this is "Bait & Switch" and AG office has dozens of similar complaints - all ALLSTATE.

I hope no-one else falls for this unscrupulous sales tactic.

Respond to this Report!