Complaint Review: Allstate Insurance

Allstate refused to pay my claim when my son was rear-ended. The damage is in the rear of my truck were the driver struck the truck. Allstate and the insured driver is taking advantage of my young son. The driver became impatient after a light changed bumping the rear of my truck. The notes in the Allstate computer states that the accounts of the accident by both parties do not match up. The rear damage to my truck should be the evidence the insurance company should use that their insured driver is not telling the truth.

I have made numerous calls asking to speak with a supervisor. I was told that a supervisor is on another call and would call me back. I have yet received that phone call.

The damage to my truck is $600 and I cannot believe Allstate does not want to pay. I feel that this insurance company is taking advantage of my teenage son. I would not do business with Allstate they will increase your rate while not paying claims.

Yes, I will file a formal complaint with the insurance board, along with sending a letter to the Attorney General of Texas. My experience with Allstate makes me feel disgusted to be an American.