Complaint Review: Allstate Van Lines Relocation

This company will lie about everything until they get your money, then you will find out how much you have lost.

Allstate Van Lines told me I needed to pay $2540.47 to ensure moving date of June 18th and I told them I was not sure the move would actually happen and I asked multiple times if I could cancel order within a day if I got information that I would not move. I was told multiple times that was fine, just sign the paperwork and pay and then let them know as soon as I knew whether I would actually move on June 18th/19th. I paid $2540.47 on June 12th at 15:31 and signed and sent paperwork in at 16:39. I cancelled at 18:52 just two hours and twenty three minutes later. I cancelled by sending email and calling the 800 cancellation number per the cancellation policy. Now they haven't provided any service and they refuse to refund my $2540.47. I have all emails and details of multiple calls and emails requesting cancellation.