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Alltel ripoff, fraudulent, sucks, dishonest, con artist, free minutes, false promises Little Rock Arkansas *UPDATE ..finnaly got credit!
On 7-16-02 I purchased a phone plan with Alltel that stated on the contract I had 300 free peak minutes with the plan. Each time I have received a bill, it says 250 minutes free and charges me from .40 to .60 for any time over. I have called repeatedly and they say they will straighten it out but they never do. They even told me to deduct an amount on a previous bill and then cut the phone off for not paying the total amount that month. Each month they continue to only give me 250 minutes when I have a signed contract for 300. You do not want to deal with this company, I could tell you more but it would take too much time.
Frankie
Asheboro, North Carolina
3 Updates & Rebuttals
They Finally Gave Me Credit
#40
Sun, December 01, 2002
After may hours on the phone they finally gave me credit for the money they cheated me out of for 4 months. They said, "It takes a while to get things straight". I don't know what to expect from alltel in the future because they tell you one thing one day and a month from now you might have the same problem. So for now it looks like I won.
They Finally Gave Me Credit
#40
Sun, December 01, 2002
After may hours on the phone they finally gave me credit for the money they cheated me out of for 4 months. They said, "It takes a while to get things straight". I don't know what to expect from alltel in the future because they tell you one thing one day and a month from now you might have the same problem. So for now it looks like I won.
Cell Phone Company
#40
Sun, November 10, 2002
Alltel ripped me off- Didn't honor all free minutes on signed contract.